StadsKliniek takes your privacy really seriously with great responsibility. Nevertheless, we are obliged to process personal data for the benefit of our services and care. In this privacy statement, you can read which data it concerns and how we handle it.
StadsKliniek only stores and processes data that you have provided us directly and that are necessary for good care provision. The personal data is only used for the purpose for which the data was stored. We do not share this data with third parties unless this is necessary for storage purposes. Your data won’t be kept longer than necessary based on the storage purpose. StadsKliniek keeps your data safe from unauthorized access by all possible means and measures. If something with your data happens to go wrong, you will be informed. Below you can read what information we request from you. If you want to schedule an appointment, we at least ask for the following:
- Date of birth
- Telephone number and/or email address
When you are actually at the consultation hour, we can also ask for:
- Health complaints and concerns
- Sexual (risk) behavior and sex partner(s)
- Country of birth and descent
- Medical history
- Medication use
- Other medically relevant data
This information is important for us to be able to offer you well-founded medical advice.
If it’s necessary to contact another practitioner, for example for consultation, feedback, requesting data or for referral, this will be discussed with you first. For this we may also ask for:
- Contact details of your doctor and/or specialist
Certain infectious diseases are legally required to report. In our practice, this mainly concerns hepatitis B and C. This means that we as healthcare providers must report any new infectious hepatitis to the local GGD in the interest of public health. If we do not comply, we are punishable. More information about notifiable infectious diseases, including a complete overview, can be found at the national government.
Retention period of medical file
StadsKliniek is legally obliged to keep your medical file for at least 15 years after the last contact moment. In rare cases, it may be necessary to keep the file longer, for example when the data is important for family or when the data is necessary for defense in proceedings. This hardly occurs in our practice.
Access, correction, and deletion of medical file
You are always entitled to inspect your medical file. You can also request to correct data. It’s not possible to have the professional interpretation of the healthcare provider removed from your file based on a difference of opinion. You can request to have the file supplemented with a note. You may also request to have your medical data removed. This can only be refused if there’s an important interest in third parties. You can submit your written request, provided with a signature, via firstname.lastname@example.org, or bring it to one of our clinics.
You can withdraw your consent to the processing of your personal data. You can also submit a signed request in writing to email@example.com, or bring it to one of our clinics. If you do, please keep in mind that we may no longer be able to provide good service or care.
Complaints about privacy violation
The rights and obligations regarding medical records and processing of personal data are laid down in, among other things, the Medical Treatment Contracts Act (WGBO), the Public Health Act (WPG), and the General Data Protection Regulation (AVG). For more detailed information about this, please refer to:
Dutch Data Protection Authority
- Rights and obligations regarding medical treatment
- Duty to report infectious diseases